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0800 11 2384

Terms & Conditions | Privacy Policy

All prices are in New Zealand Dollar and are inclusive of GST.

Personal Information and Emails

Information submitted by you is used for the following purposes:

  • To help Fallenfront.co.nz provide you with the best service possible
  • To process your orders as requested, including notifying order status
  • Inform winners of promotions and fulfilling the promotional obligations
  • Inform you of the latest products, services and promotions on our website

In no other way will your information be accessed or disclosed if you have not previously agreed. We will ensure there is no unauthorised use or disclosure of your information.

Any personal information received via email contact from customers will not be kept any longer than is required for the purposes of satisfying the customers request

Customers who enter promotions and contests will need to enter personal information such as contact details.This information will only be used by us to notify winners and honour promotional obligations. The information may be used to inform you of latest products, services and new promotions on our website.

To opt out of any further contact such as email newsletters and promotional updates simply unsubscribe using the link at the bottom of the email newsletter, call us free on 0800 112384 or email info@fallenfront.co.nz. Similarly if you want to change any personal details please login to your account via our homepage, email or call.

Cookies

When you visit Fallenfront a cookie is stored onto your computer. A cookie is a small, encrypted text file containing some information about your preferences and allows your usage to be tracked. The use of cookies is now an industry standard, and you will find them used on most major web sites. However, you can always choose to disable cookies from being stored on your computer by changing your browser settings. Disabling cookies, however, may result in a limited experience of our functionality and services and in some cases may mean that we are unable to provide you with the services, or parts of the services, that you have requested. Some of our business partners whose content is incorporated into or linked to from our site may also use cookies. However, we have no access to or control over these cookies.

When stored on your computer, cookies facilitate the following:

Cookies allow us to save passwords and preferences for you so that you will not have to re-enter them the next time you visit. This means you will be able to enjoy conveniences such as login without having to type your login name every time you visit. We will be able to make improvements to our site based on the aggregated usage statistics collected from cookies. These aggregated usage statistics are anonymous to third parties, and may also be used by third party advertising companies for retargeting advertisements and monitoring the effectiveness of the advertisements.

Payment

DPS facilitates the secure checkout process. The payment process is hosted securely by DPS and Fallenfront does not hold any credit card information taken during the payement process. DPS has been developing and providing innovative and robust payment solutions for New Zealand since 1997, it is New Zealand's most trusted online payment service.   

Currency Coverter

The currency converter is provided by www.forexpros.com/forex-tools/currency-converter. Please note conversions are subject to change at anytime, including during any time between checking a conversion rate and confirming the purchase. We are not responsible for these slight variations and your order will be processed at the exact exchange rate at the time of purchase by our bank (ANZ Bank of New Zealand).

Changes

If any changes are made to our Privacy Policy we will update this page as to keep you informed regarding your personal information.

For any questions or comments regarding our Privacy Policy please free phone 0800 112384 or email info@fallenfront.co.nz.