Returns & Exchanges
We aim to make shopping hassle free with our easy returns policy. We accept returns for most purchases made online as long as you meet these criteria:
- Your item was not bought on sale or at a discounted price
- Product must be returned within 30 days of the original purchase date
- Product is in new and unworn condition, 100% sellable with original swing tags & bags.
If your purchase is faulty, we will meet our obligations under the Consumer Guarantees Act. Please email us at hello@fallenfront.co.nz
Items that do not meet this criteria will not be accepted as a return.
How to Return an Item
Download the return form below and follow the instructions listed.